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“Constant stream of misleading promises....3 weeks and still waiting for a delivery from Auckland to Napier ....use someone else they are useless”
“Fantastic service for my senior long hair cat. The groomer is thorough n knows exactly what he is doing ! Highly recommend this service! Thank you!”
“They use NZ Post - known for it's ill-reputation of poor communication, incompetent staff and delivering to the wrong address. After making a correction to my address, NZ Post was still failing to deliver the items. When I went to P&C for help, they took the side of the courier company rather than see the problem for what it was - a now correct address but still no delivery or means to collect the items. This is terrible customer service, and using NZ Post is asking for trouble. Shop elsewhere.”
“My cat was originally booked from 06/05/22 from 4.10pm to 29/05/2022 0945hrs. I encountered unfortunate circumstances and returned home earlier. I called then went to pick my cat up and was then charged the whole day 06/05/22 when my cat was not clocked in till 4.15pm and charged for the full day today 15/05/2022, when my cat was picked up at 0945hrs. When challenged excuse after excuse was made by the owner that cat cage was booked all day Friday and yet told to go in at 4.10pm. Load of crap!!!”