website Policies

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Thanks for your interest in
These Policies are expected to keep the website a great and safe place online. Please carefully read these Policies. By accessing and using the website you agree that you understand and accept these Policies. If you do not accept these Policies you may not further access and continue to use the website
These policies are effective as of 15 January 2018.
If you have questions on how the website works, please see some of the frequently asked questions on the help and support page.
For any further questions, please use the contact page. We'd love to hear from you. website Terms & Conditions

1. Scope and Object of Agreement, Rights of Third Parties

a. The usage of the website is bound by these Policies. Failure to comply with any of the stipulated terms in this agreement may result in the suspension or termination of your account and in some instances legal actions may be required.
b. The website ( hereafter "website") is a self-service Internet Forum (hereafter "Forum") where users can publish and respond to listings with the possibility of connecting and arranging individual contracts between users as long as both parties do not violate the Policies of the website.
c. Users are solely held responsible for the content they submit on the website as well as any consequences that may arise from doing so. The website is not involved in any user transaction, contract and/or arrangement that might occur between and among users and/or third parties. The conclusion of such transactions, contracts and/or arrangements remain the business of the users and/or third parties. The website itself is a technical medium of negotiation only. It is not a contracting party and does not monitor, review and/or assess user behaviour and published content. However, should there be any violations of the Policies, action may be taken and the relevant authorities may be informed without prior notice to the user. The current version of the Policies applies to all relations between and the users and any use of the website.
d. From time to time it is necessary to update the content of these Policies. The updated version will be published on the Policies page. The updates are considered to have taken effect when the user accesses the website. It is the responsibility of the user to stay up to date with these Policies. Any other Policies created by users and/or third parties are not recognised by
2. This License Agreement
a. The website provides technical infrastructure acting as a medium of negotiation online between users who can publish and respond to listings with the possibility of connecting and arranging individual contracts between users as long as both parties do not violate the Policies of the website.
b. No liability is accepted, including but not limited to lost income, sales, fees or for any temporary issues with website functionalities such as server availability, power failure, website maintenance or any other matters. Users do not have an automatic entitlement to website functionalities whether they were provided in the past or not. With or without prior notice has the right to change, remove or add new features, combine or modify functionalities at any time.
c. The essential use of the website is free of charge. Users have the option to obtain additional services (upgrades and membership plans) to enhance their user experience on the website. All additional services such as monthly or yearly membership plans are optional and communicated on the website with no hidden fees or costs. See the PRO plans for businesses.
d. A confirmation for upgrades, monthly or annual membership plans will be sent to the user via email.
e. Monthly and annual membership plans can be renewed or cancelled on the website as follows: Go to Menu “Settings” > select “Profile status” > make your desired changes.
f. Should the website be acquired or enter a strategic partnership, can assign its rights and obligations to a third party in whole or part and may or may not notify users after such change might occur.

3. Registration and Listings

a. The usage of the website is essentially available for everyone. A user can register on the website by filling out the provided online registration form and by doing so confirms that the information provided is accurate and true. The registration progress is complete when the account becomes active. The user is obligated to promptly update any changes to their account information. The agreement is not transferable and each user may only have one account on the website. The website may block accounts based on the website’s security algorithm.
b. An account on the website may be registered by anyone who is over 18 years of age and is a legally capable person or who can register legally under applicable laws. Supporting documentation for identification purposes may be requested at any time including but not limited to documents that proof for example the user’s full name, age, postal address, email address and phone number.
c. Users have the option to select a custom username when creating an account on the website The username must not contain any email address, Internet address or a protected trademark or logo if the user does not own the rights to such trademark, logo or brand. Relevant supporting documentation e.g. proof of identity may be requested from users at any time.
d. Users should contact the support immediately on the reasonable suspicion of unauthorised access to their accounts. Necessary measures will be undertaken such as blocking user access or closing user accounts. However, should third parties gain access to user accounts due to deliberate actions against these Policies or false statements of the user, the user agrees to reimburse for possible damages and costs.
e. A claim for registration of users against the website is not accepted. For security reasons the website may automatically exclude users without giving purposes (for example certain users from outside New Zealand), to delete, block accounts or deny registration at its own automated logic and discretion.
f. Users agree that ensure that the information provided in their accounts such as the email address and any identifiable information is correct and kept up to date. The information users can easily update through the “Edit” functionalities. No liability is accepted among others for the accuracy, completeness or the content and subsequent effect of reliance on such information.
g. To ensure a safe online environment, the website may automatically block or delete users, listings, quotes, messages, comments and restrict user activity in whole or part. A user who is blocked from the website is not allowed to create another account on the website; justified complaints may be actioned.
h. Users may publish and respond to listings with the possibility of connecting and arranging individual contracts between users as long as both parties do not violate the Policies of the website and have the legal right to arrange individual contracts. Proof of relevant supporting information might be requested. All supporting information and/or documentation must be submitted to immediately upon request online through the contact page, alternatively by post to 27 Laingfield Terrace, Auckland, New Zealand, or directly by email to support[at]
i. The website may (automatically) refuse a user’s listing under certain circumstances. This applies also when the content of a listing goes against the agreement, violates laws and local authority regulations, contravenes good intentions, morals and customs or when the website is used for unsuitable purposes. Listings may be removed if user accounts have been inactive for the past six months.
j. By posting, uploading or sending content on the website you represent and warrant that you have the right to do so and automatically grant to us a non-exclusive, royalty-free, perpetual, worldwide license to use the content in any way (including, without limitation, editing, copying, modifying, adapting, translating, reformatting, creating derivative works from, incorporating into other works, advertising, distributing and otherwise making available to the general public such content, whether in whole or in part and in any format or medium currently known or developed in the future).We reserve the right to republish listings and assign and/or sub-license the above license to affiliates and successors without any further approval by the user.

4. Terms of Use, Accountability for Listings, Content and Policy Agreement

a. Accessing and using the website must be by these Policies including but not limited to all aspects of publishing and updating listings such as editing, providing quotes, submitting messages, comments and reviews, connecting with users and arranging individual contracts between users.
b. The user is legally and solely responsible for the content of the listings placed on The user is obliged to provide complete, true and certified correct information about their person, contact details, business details if applicable and must provide sufficient descriptions in regard to the listing being placed. may request additional proof and qualifications such as licenses or permits. The user agrees to place their listing under the correct category on the website. reserves the right to move listings to a more appropriate category. The user is obliged to comply with the website’s Policies and is expected to adhere to these Policies when interacting with other users on the website. The placement of duplicate or similar listings on the website is prohibited. Business owners offering items and services are obliged to inform consumers about consumer rights and the rights of withdrawal or cancellation should this apply.
c. The user is not allowed to publish content on the website which breaches this agreement, applicable rights and/or third party rights. Prohibitions for users include: Violating the law or going against the Prohibited Items and Services. Conducting business in a dishonest and/or deceptive manner. This includes coordinating or working with other sites or accounts conducting such business. Spreading of deceitful information or manipulated media related to politics, social issues, or matters of public concern. Violating the rights of the third party. Spamming and publishing chain letters. Using a virus and other technical items that may cause damage to the website or the interest of the users on the webstite. Causing excessive burden on the website infrastructure and the smooth running operations of the website. Copying, duplicating, modifying or distributing the content of other advertisements. Collecting information from other users such as email addresses from the site itself, or from other users without the approval of the user. Bypassing measures that serve to limit and/or prevent access to the website Sexual exploitation or abuse of persons. Also prohibited is content that is abusive, libelous and defamatory, content that promotes or incites violence, terrorism, illegal acts, or hatred on the grounds of race, ethnicity, cultural identity, religious belief, disability, gender identity or sexual orientation or is otherwise objectionable. The website does not verify and monitor any personal performance and material conditions related to any published service and product listings. Each user is solely responsible to check and verify any offered service and product listings including that the services or products individually or in conjunction with other activities may not violate any laws, official instructions or regulations.
d. It is not permitted to publish and respond to listings or to connect and arrange individual contracts between users on behalf of others unless the user is authorised to do so.
e. does not permit any form of Spamming including but not limited to self-promotion or promoting services or products of third parties e.g. in submitted updates/edits, messages, quotes, comments, reviews etc. If you would like to advertise on the website, please send us an advertising inquiry: advertising[at]
f. In case of violation of these Policies, the website reserves the right to automatically block users temporarily or permanently. A block may occur due to various reasons e.g. repeated negative listings, messages, reviews, updates, edits, comments, feedback or failure to complete the registration and contact details form, improper use of accounts or membership, unfair competition or promotion, spamming, unauthorised self-promotion or advertising (including guerrilla marketing), non-fair promotion or use of transactions.
g. The fees for Premium Features may be modified due to spam posting behaviour. Spam posting includes listings that: Violate our Prohibited Items and Services. Repeatedly use the same picture. Do not contain at least 8 words. Are published in multiple cities. Are published more than once with the same or similar content e.g. in short periods of time. Are published in large amounts e.g. in short periods of time. Are intentionally published in the wrong category. Are written in an unsupported language. Spam posting includes messages that repeatedly use the same or similar content e.g. if messages are copied/pasted in short periods of time.
h. The website represents the general view that two consenting adults are free to act as they wish, so long as they abide by the law. The website does not abide sexual abuse or exploitation in any form or sense whatsoever. Please be aware that requests from third parties including law enforcement will be answered where required and the relevant user information will be shared accordingly if there is evidence relevant to an investigation.
i. Listings, accounts or memberships that are deemed to contain prohibited items or services will be blocked, deleted or frozen without prior notice. User’s may be warned that their account will be frozen for a certain period of time or permanently and/or about the cancellation of the agreement/contract. In this process due respect will be given to the legitimate interest of the user. User claims, e.g. for reimbursement for already paid items or services will not be honored when these Policies are breached.

5. Using Adult Categories

a. Some of the material contained in the Adult and Personal categories on the website is of an adult nature and relates to adult entertainment items and services. By accessing the Personals and or Adult categories you confirm that: You are over the age of consent as defined by the country or state from where you are accessing the website. You will only use the website for legal purposes. You are accessing the website from a country or state where it is not illegal to enter adult websites and or view sexually explicit material. You are not offended by nudity, sexual imagery or adult sexual activity. You will not permit or allow any minor or other person for whom it is illegal to access this part of the website. You have read the Policies. You recognise that the website uses Cookies and you permit them to be stored on your computer.

6. Communication

a. Fast communication between the website and users or visitors of the website is done by email. Alternatively, you may write a letter to the postal address: 27 Laingfield Terrace, Auckland, New Zealand. If you have any questions, please use the website contact form or email directly to: support[at]

7. Charges/Fees, Dues, Listings with Premium Features/Upgrades, Premium Accounts, Delivery of Featured Listings (PRO), Automatic Renewal and Cancellations

a. The usage of the website is essentially free of charge. However, there may be fees charged for special services and site features as well as the publication of online listings under some categories.
b. All fees shall be reflected and charged in New Zealand Dollar NZD or in other currencies if necessary.
c. Each and every fee shall be due for immediate payment and shall be paid for using the different payment methods on the website. Costs that may arise from aborting the payment collection shall be paid by the user.
d. The user shall be electronically notified about new payments on the user dashboard as well as through the user notification feature in the user’s website account on The website ensures the protection of the user data by sending the notifications only to the registered user accounts on the website. It is the responsibility of the user to stay up to date with the electronic notifications as well as any consequences that may arise from the notifications.
e. In the event of delayed payments for purchased services, the website may automatically suspend the execution of those services and restrict the access of the user until the amount due has been paid.
f. The conditions and the pricing associated with paid services and features may change without prior notice.
g. Users may purchase premium features for their listings. Should the user choose to delete the listing before the purchased time frame has lapsed, the right of the user may be revoked to retain or reuse the rest of the unused purchased time. Users are not reimbursed for any portion of a discounted premium feature, upgrade or service.
h. In addition to a free account on the website, users have the option to purchase a Premium account (PRO) and select from multiple plan durations with automatic renewal, monthly and yearly. Upon the cancellation of an account before its selected duration has passed the remainder of the Premium account’s duration is forfeited. The price of the already paid Premium account will not be reimbursed.
i. The recurring monthly or annual subscription charges for a PRO business listing are NZ$20/monthly or NZ$240/yearly. Special offers at discounted rates apply to yearly PRO listings as advertised on the website. Discounts, rebates or any other special offers are valid for initial term; the charges renew at the then-current rates.
j. The charges for PRO business listing subscriptions may be reduced or increased for any reason and at any time, however, the website provides notice on the user dashboard as well as through the user notification feature at least fourteen (14) calendar days before the expiration of the subscription for a PRO business listing; users will be informed before a price change might occur in the future.
k. The subscriber’s payment account is charged on the same date as the original transaction date on each corresponding month/ year or the final date of month if no corresponding date, for example, a January 31, 2018 monthly subscription renews on February 28, 2018.
l. The benefits of PRO listing may be withdrawn or in some cases the entire PRO listing may be removed from the website in the case of nonpayment (e.g. based on inaccurate or outdated credit card information) or violating these Policies.
m. The right of access granted under these Policies is effective only upon payment of the charges.
n. The PRO listing status is delivered online and available to the user immediately upon successful payment of the charges.
o. Charges are non-refundable. The charges for monthly or yearly Featured Listing (PRO) subscriptions are not refundable.
p. If the user opts for a Premium Account (PRO) the automatic renewal of the Premium Features or the Premium Accounts purchased, the duration will automatically renew according to the originally selected duration monthly or yearly. Promotions, such as free added months to the duration by purchasing within a particular period of time, are not carried over upon automatic renewal.
q. Cancellation is user-friendly. Users can cancel their monthly or yearly PRO listing at any time under "Stettings" > "Profile status" > "Cancel your listing." Once the user cancels a PRO listing, the user will not lose access immediately. The PRO listing will continue through the end of the current charge cycle. For example, if a user’s credit card is charged on the 10th of the month and the user cancels on April 25th, then the user will not lose access until May 10th.
r. Users can easily cancel their PRO listing in their account on the “Settings” page tab “Profile status.”
s. The only valid method for canceling a PRO listing is via the cancellation link provided in the user’s account "Settings" page, accessible after login to the website. Requests to cancel by email or any other informal means are not considered valid and do not accomplish valid cancellation. A PRO listing will be considered cancelled upon successful notification from the website

8. Procurement – Request-based “I am looking for” Listings

a. Users of the website can publish and respond to request-based “I am looking for” listings with the possibility of connecting and arranging individual contracts between users as long as both parties do not violate the Policies of the website Users of the website are solely responsible for verifying and accepting information and data exchanged between them. Users would mutually agree on terms of their engagement; these terms and contracts are between the users directly. The contents and scope of the agreements between users will depend and vary based on the applicable laws. is not a party in any contract or agreement between users. The website facilitates only the technical infrastructure, a forum of negotiation between users. is not party of any agreement or contractual relationship between users. These Policies exclude from any relationship, liability and disputes between users on any aspects of their relationship, including but not limited to arguments on content, product and/or service quality, type and quantity of content, products and/or services and products rendered/modified, performance, underperformance and any other claims. is not involved in any form of disputes between users. Disputes are to be resolved directly between the users.
b. Any information about agreements/ contracts between users on the website may be reported if this should become necessary. No liability is accepted e.g. for incorrect, incomplete data, transaction or transcription errors, accidentally double placed orders or incorrectly set orders.
c. Users should describe the requirements in their listing as wholly and accurately as possible to enable proper understanding by other users, service and possible billing.
d. Users are free to choose the products or services from any other user. Users are not bound to any particular users or the lowest quote if applicable. The decision with whom to connect and arrange an individual contract is done at the users' sole conclusion.
e. Should a listing and/or involved data be deleted then it counts as not affected. Any listing may be removed without prior notice based on the website’s security measures for example if the content violates the Policies of
f. Users themselves create the content of the listings, messages, comments, reviews, quotes. The website is not involved in the moderation of user content. The information and opinions posted are solely those of the users.
g. It is the sole responsibility of the users to ensure the accuracy and legal soundness of the information they post including copyright and images; is not responsible for the activity of the users.
h. Both the supply of and the payment for content, products and/or services in specific areas may be regulated by law and therefore might not be freely negotiable. Each user is responsible for ensuring they comply with local restrictions.

9. Prohibited Content, Items and Services

a. You are responsible for ensuring compliance with all applicable laws relating to the item or service you list, buy or sell using the website The rule on the website is that you may not list, offer, buy or sell items or services that are illegal to own, buy or sell in your country/province of residence, or that are not bought or sold in compliance with applicable laws and regulations. Also the item or service and/or seller must be located in or around the selected city. Any content unfit to be published on the website can be removed without prior notice e.g. listings, profiles, messages, reviews, comments etc.
b. Prohibited on the website is the posting of information or content that is abusive, threatening, glorifying violence, racist or sexually offensive, and any material promoting the use of harmful substances within the scope of drug and narcotics law. Prohibited on the website is also the posting of religious and political information that can be offensive to other religious or political denominations. It is prohibited to use the website to post or distribute any form of spam and unauthorised promotion such as mass mailing or messaging to other users on the website. Users are not permitted to use the website to provide services that violate the law or moral codes or without the required approval where it is required. Note that the compliance with public, social, legal and financial rules is to be verified and completed by the users themselves. In case of suspected violation of these Policies or circumstances of an alleged breach of any laws or regulations, users may be blocked temporarily or permanently without prior notice.
c. Prohibited are listings on the website involving the following items and/or services: Alcoholic Beverages, Blood, Bodily Fluids and Body Parts, Burglary Tools, Counterfeit currency, stamps, or coins, Counterfeit Products, Embargoed Goods, Government and Transit Uniforms, IDs and Licenses, Illegal Drugs & Drug Paraphernalia, Illegal Services, Black Magic, Hazardous Materials, Fireworks, Destructive Devices and Explosives, Identity Documents, Personal Financial Records & Personal Information (in any form, including mailing lists), Items which encourage or facilitate illegal activity, Malicious or unwanted software or “malware” that may harm or gain unauthorized access to a computer, device, or network, Lottery Tickets, Sweepstakes Entries and Slot Machines, Gambling and betting services, Obscene Material and Child Pornography, Offensive Material, Organ and sperm donor, Pesticides, Pictures or images that contain nudity, Police Badges and Uniforms, Prescription Drugs and Devices, Recalled items, Stocks and Other Securities, Stolen Property, Tobacco Products, Used Cosmetics, Weapons and related items (such as firearms, firearm parts and magazines, ammunition, BB and pellet guns, tear gas, stun guns, switchblade knives, and martial arts weapons).
d. The user is prohibited from offering or describing the following pet-related articles and services on the website Buying and selling of animals, offering animals as “gifts” or in exchange for wares or services, medicine for animals, products and compounds made from protected animal species and plants. Items that harm animals or cause anxiety e.g.: Electric collars, Choke collars, ultrasonic anti-bark collars or anti-bark spray collars, invisible, electric or barbed wire fences.
e. The following types of job listings are prohibited on the website Business or job opportunities that require upfront or periodic payments, business or job opportunities that pay only commissions, unless the listing makes it clear that the sole source of compensation would be commission and clearly describes the product or service that would be sold. Prohibited to publish on the website are business or job opportunities that require recruitment of other members, distributors or agents. Prohibited are also listings which are unclear regarding what type of work is required.
f. The following types of Personal or Erotic, Service listings are prohibited on the website Listings offering or looking for housing in exchange for sexual favours, listings that contain pornographic images or images of individuals engaging in sexual activities, liarinfa that ask for sex from underage persons, listings related to zoophilia, listings that contain bestiality, listings that contain non-consensual sadistic or masochistic abuse, listings that ask for mail order brides, listings posted by Men in the “Women seeking Women” category, listings posted by Men in the “Women seeking Men” category, listings posted by Women in the “Men seeking Men” category, listings posted by Women in the “Men seeking Women” category.
g. The following types of items are generally permitted to be published on the website if and to the extent that the sale and purchase is legally permitted in the country, state/province of residence and that such sales and purchases occur in compliance with applicable laws and regulations: Electronic Equipment, Event Tickets, Food Items, Non-prescription Medical Devices, Real Estate and Rental Properties, Second-hand/Used Clothing and Bedding, Vehicles, Vehicle Equipment and Devices.
h. Duplicate listings or listings that are too similar to existing listings are prohibited to be published on the website If users violate this policy users may receive a blocked message notification during the posting process or may be notified that the listing has been removed from the website. Users may publish whatever they would like to list only once. If users would like to relist an item they already advertised on the website, they must delete the previous listing first to avoid duplicate listings.
i. Users on the website are not permitted to defame anyone or include “hate speech” directed at individuals or groups in any listings, comments, reviews, profiles, messages.
j. Any listings which do not make it clear what specific item or service is offered e.g. listings which refer the viewer to a website to see products available are prohibited. Note that sellers may provide a link to a website providing more information about the specific item being listed. However, publishing a listing which solely contains one or more links to another website is not permitted.

10. Reviews

a. The website has an evaluation system to consider user performance. Users can write reviews based on their experiences with other users and/or businesses. In evaluating users, the following points should be noted:
b. Reviews on the website must be written objectively on the principle of fairness and free from any illegal, offensive, abusive or criminal content. Wrong and non-objective ratings are prohibited. User reviews are not monitored or reviewed; nevertheless, any reviews unfit to be published on the website may be removed without prior notice.
c. The text content of the reviews is written by users themselves and is not moderated. The information and opinions are those of the users. The content will not be moderated; however, offending reviews may be changed, altered, deleted entirely or take legal action may be taken whenever necessary. Users on the website must resolve any possible issues regarding reviews and or text content directly with the relevant users.
d. Improper use of reviews, self-assessment or any other form of influencing of the rating system is prohibited.
e. When users post reviews on the website, users agree to provide us the unlimited and transferable right to use the text in any way it sees fit as such reviews and text content may be disposed of, re-published or used in any form useful. Users confirm that they have the legal right to use and post the review content including but not limited to brand names, trademarks and other intellectual property.

11. Indemnification, Exemptions and Liability Limitations

Disclaimer of warranties and exclusion of damages:
a. You agree to indemnify and hold us, it’s possible parent or subsidiary companies and partners and their affiliates, owners, developers, their respective directors, managers, officers, employees and agents from any and all liabilities, claims and expenses, including reasonable legal fees, arising from breach of the Terms of Use, any other policy, your use or access of the website website or any Internet page linked to or from the website, or in connection with the transmission of any Content on the website You agree that questions and complaints received are your exclusive responsibility and you shall indemnify us. The user shall indemnify, defend, and hold harmless us, our team members including but not limited to founders, owners and developers as well as possible officers, employees, and agents etc. from and against any and all liabilities, claims, losses, costs or expenses to the person or property of another, lawsuits, judgments, and/or expenses, including attorney fees, arising either directly or indirectly from any act or failure to act by us or any of its officers or employees, which may occur during or which may arise out of the performance of this agreement.
b. No liability is accepted, including but not limited to lost fees, lost income or expenses, for any temporary issues with the functionality of the website Similarly, no liability applies to temporary downtime, server availability including but not limited to power failure, maintenance or outage. Users of the website are not automatically entitled to services or products whether the services, features, content or products were provided in the past or not. At any time, with or without notice to the users, website functionalities, features, offers etc may be updated, changed, removed or added, combined or modified.
c. Users are solely responsible for the information contained in the content and reviews (text, image, sound, design, etc.). In the event of a claim by a third party, the user shall be solely liable and explicitly holds us harmless from all claims, costs and damages claims by third parties including any legal costs.
d. The user has no claims on refunds on any payments should their account be subject to a block or deletion due to actions of the user.
e. Note that the website is largely a self-service participatory online platform which cannot guarantee the accuracy of data. The data displayed on the website consists of data from users who have listings on the website, updates from users and from third parties including publicly accessible sources. We cannot be held responsible or liable for the correctness, usefulness or reliability of the data. We exclude any liability and claims for damages.
f. Should we become aware any illegal content or violation of any rules it reserves the right to take further action including but not limited to taking this further with appropriate authorities.
g. The user agrees to not hold us responsible for things other users post or do on the website As the content on the website comes from other users, we do not and are not able to guarantee the accuracy of postings, user communications or the quality, safety, or legality of what’s offered. Continuous or secure access to the website's services cannot be guaranteed. To the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising from the usage of the website, even if we have been advised or could have reasonably foreseen the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages thus such disclaimers and exclusions may not apply to the user.
h. Despite the above disclaimer of warranties and exclusion of damages, if is found to be liable, the liability to the user or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of (a) the total fees the user paid to in the six months prior to the action giving rise to liability, or (b) one NZD.

12. Privacy, Data Protection

a. The data provided by users such as email addresses are professionally handled and securely stored.
b.Users can access, modify, rectify and delete data concerning them. If users wish to remove data completely from the website they may follow the steps indicated on the Help page. For additional help users can write a message through the contact form.
c. Data provided by users is processed and used to provide the services and functionalities on the website; it may be transferred to third parties when necessary. User data can be viewed and updated/edited in the user profile. See more information in our Privacy Policy.
d. Users are not allowed to engage in any activities that could lead to violations of privacy, destruction of data, or disruption or degradation of website functionalities.
e. Any form of malicious activity or actions that could potentially harm the website's applications, systems, or infrastructure is strictly prohibited.

13. Statutory Provisions, Miscellaneous

a. These Policies may be updated/ changed at any time without notice and for any reason needed. The latest version is published on this Policies page. It is the responsibility of the user to stay up to date with the current version of the Policies so please review the relevant pages regularly.
b. Each user has the option to continue with the updated Policies or to terminate the agreement. The updated Policies apply to users upon the first day of usage. Should you object to any term or condition, guideline, or subsequent changes made to the website then you should immediately disuse and leave the website.
c. The transfer of rights and obligations of website users to third parties requires prior approval of
d. The disclosure of login details and passwords to third parties including website users is prohibited.
e. The website is developed and operated by a small team of friends under the Māori name hoapā spa (aka “” or “we” or “us” or “our”). The usage of the website is bound by the Policies set by hoapā spa. Failure to comply with any of the stipulated terms in this agreement may result in the suspension or termination of the user’s account and in some instances legal actions may be required. The exclusive place of jurisdiction agreed upon for all disputes whether the user is private, a merchant, a legal entity of public law or constitutes special funding under public law, are the courts in the location of the entity named above. Our NZ postal address is 27 Laingfield Terrace, Auckland, 0604, New Zealand.
f. Should any provisions of these Policies be invalid, missing or incomplete, the remaining provisions shall remain unaffected and valid. Users agree that the Policies survive and remain valid as if the invalid, missing or incomplete provision or parts of it were not included in the Policies from the start. website Privacy Policy

These clauses explain when and to which extent personal data is handled, collected, promoted and used by the website

1. Scope of the privacy policy

Protection and safety of user data are paramount. The website takes the issue of privacy very seriously and would like it’s users to know that all necessary steps are taken to ensure the safety of user data. The collection, processing, and use of data during a user uses the website is in compliance with the Privacy Policy. The website will only gather and process user data if the user has granted consent to do so as well as when the website is allowed to or required to do so by law or legislature. This Privacy Policy does not apply to third party websites linked to the website Privacy Policies of third parties can be found on the respective pages of the third party suppliers. The following Privacy Policy explains how the website collects, processes and uses data to offer services and benefits to its users with the aim to prevent illegal and abusive use, manipulation, loss, destruction or misuse of data. The website securely stores and processes the data.

2. Data collection, processing, transfer, use, cookies, social plugins, right of withdrawal and information

a. Users create listings on the website for the apparent purpose of being available to the public. Personal data is required to be able to better and more securely identify users accessing the website. For this the website collects, process and store personal information, for example: First and last name, personal email address, personal physical location/contact information and where applicable financial information depending on the premium services purchased. Any other data e.g. business information is considered public available information like business names, business addresses, business contact details and so on. User login and browser data, statistics on page views, traffic to and from the website as well as data from the listings e.g. through cookies which users can disable in their browser settings (without cookies the website functionalities might be affected), other information e.g. the user's IP address and standard web log information. The collection, processing and storage use data is necessary to properly provide essential website functionalities. Note that online data transmission e.g. through email communication can lead to security issues. A 'waterproof' protection of data against access of third parties online is impossible. If people choose to participate on the website through publishing or editing a listing then the users must enter personal data such as address and contact information, which is collected for security reasons. Doing so users give the necessary authorisation to collect, store, process and transmit the data on the servers of the web hosting companies used. To provide its services, the website might need to store payment information, where applicable, for processing of user fees e.g. for premium upgrades and features. Similarly, data may be collected during the process of using functionalities on the website including but not limited to publishing, quoting, messaging and editing behaviour. In line with the Policies, the website may ask for relevant documents, where applicable, copy, store and process them including but not limited to address data, proof of identity, information on business ownership, licenses, business certificates, certificate of registration etc. This data is collected and used for a safer provision of e.g. user profiles and to improve the performance of the website and keeping users informed. The majority of the data collected is not personal.
b. Generally the website will not share personal data with third parties; transfer or provision of personal data to a third party occurs only if lawfully obligated to provide information to authorities relative to a listing that a questionable user might have published, if the user has given prior consent to the release of personal data or to process payments. This also includes the exchange of information about specific users to enable and facilitate credit card transactions or assess the creditworthiness of the user. The website may need to disclose information to appropriate authorities or to protect itself and its users from potential abuses. Otherwise personal data will not be released, shared or sold to third parties for marketing or advertising purposes without prior permission from the user.
c. Cookies: The website can be visited without the need to provide personal data. The website processes anonymous metadata through cookies (including the URL of the requested page, the amount of data transferred, the date and time of the request from the user, Internet browser information, operating system type, the IP address of the user device, the Internet service provider used, reference links such as user clicks on sponsored links). This metadata cannot be used by the website to obtain personally identifiable information. The information is used for general purposes such as statistical and technical improvements. As such the website may use cookies in connection with the browser for best usage of the website. An online cookie is a small piece of data coming from the web server stored in the user’s device. The user may choose to disable or adjust enabled cookies by changing their browser settings. Note, disabling or deleting cookies may affect the functionality of the website e.g. result in the unavailability of some functions and features. The website may use cookies to remember the last activity of the user on the website for more user convenience. This may involve saving the user’s details username and password and settings on applications. Cookies are used to identify the used computer. No personal data except the users IP-address is saved. The website does not use technology that may combine information obtained by cookies with personal user data.
d. Use of social plugins: The website makes use of social media links "plugins", for example, Facebook, Twitter and LinkedIn ("Social Media"). These plugins are identifiable by their corporate logos of the relevant social media platform. When a user visits the website and a social media plugins is active then the user’s browser can establish a connection and exchange information with the relevant social media platform. The website has no control over type, quantity and breadth of information exchanged between social plugins, websites and the respective social media platform. Users can use their social media accounts to register and login on the website as long as the user’s browser has the necessary browser settings enabled. If the user does not wish to exchange any data with social media platforms, the user needs to logout of the relevant social media platfoms before the user accesses the website. Should the user choose to interact with a plugin such as the “like” or "share" button then the respective information will be transferred by the user’s browser to the relevant social media platform for example Facebook, operated by Meta Platforms Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are an EU resident, by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). For a full list of Facebook plugins see: and When users visit a webpage that contains a social plugin, the users's browser establishes a direct connection to the Facebook servers, enabling Facebook to receive information about the user having accessed the respective page of the website with the user's IP address. If the user clicks e.g. the FB ”Like“ button while the user is loggedin on Facebook, the content of the website page can be linked to the user's Facebook profile. Therefore if the user is logged into Facebook, the user's visit of the website can be assigned to the user's Facebook account. The website does not have knowledge about the data gathered and its use by Facebook. For more information, please visit Facebook’s privacy policy: If the user is a Facebook member and does not want Facebook to connect the data concerning the user's visit to the website with the user's Facebook member data, please log off Facebook before entering the website. While the user might not be registered with a social media platform like Facebook, it is still possible that such social media platform will record, collect and use data such as IP addresses. Further information on privacy and data protection can be obtained on the websites of each relevant Social Media platform.
e. Google Analytics: The website uses different Google services, for example, Google Analytics, a web analytics service provided by Google, Inc. (”Google“). Google Analytics uses ”cookies“, which are text files placed on the user's computer, to help analyse the usage of the website. The information generated by the cookie about the user's use of the website will be transmitted to and stored by Google on servers mostly in the United States of America. In case IP-anonymisation is activated on the website, the user's IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be first transferred to a Google server in the United States of America and then truncated there. Google will use the information on behalf of the operator of the website for the purpose of evaluating the user's use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP address, that the user's browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. Users may refuse the use of cookies by selecting the appropriate settings on the browser. However, users may not be able to use the full functionality and features of Users may also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for the user's web browser: More information about how Google uses data can be found here:
f. Google AdSense: The website uses Google AdSense, a service for including advertisements from Google Inc. or ”Google“. Google AdSense uses “cookies”, text files that are stored on the user’s computer, to analyse the use of this website. Google AdSense uses also use web beacons which are invisible graphics. Through these web beacons information such as traffic can be analysed. This usage information, generated by cookies and web beacons as well as the user’s IP address and the display of advertisements are transmitted and store on Google servers mostly in the United States of America. The information may be given to Google partners. Google does not associate a user’s IP-address with other saved data they have from users. Users can prevent the use of cookies by selecting the appropriate settings on the browser. However, in case a user disables cookies on the browser then the user may not be able to fully use all functionalities and features of the website. By accessing and using the website users agree to the collection and processing of data about the user by Google as described above.
g. Twitter: The website contains plugins from Twitter. These plugins are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, United States of America. Through the use of Twitter and the ”Re-tweet“ function, the web pages a users visits will be linked to the user's Twitter account and be visible to other users. Data will also be transferred to Twitter. The website has no knowledge of the exact content of the transmitted data to Twitter and its use by Twitter. For more information, please see the privacy policy of Twitter at Users can change their privacy preferences at Twitter in the Twitter account settings.
h. Hotjar: The website may be using Hotjar to better understand user needs and to optimise website services and user experience. Hotjar (Hotjar Ltd Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Republic of Malta) is a technology service that helps the website better understand for example how much time they spend on which pages, which links they choose to click, what users do and do not like. This enables the website to build and maintain website services based on user feedback. Hotjar uses cookies and other technologies to collect data on user behavior and their devices. This includes a device’s IP address processed during a user's session and stored in a anonymised way and other data like the device screen size, device type, unique device identifiers, browser information, geographic location on the country and the preferred language used to display the website language where applicable. Hotjar stores the information on our behalf in a anonymised user profile. Hotjar keeps the data collected safe. For further details, please see the the following Hotjar support page:
Users may opt-out of the Hotjar data collection and processing: i. Third party and External websites: Note that other websites and other internet users may collect any personal information such as your email address published on the website This can happen through the obvious connectedness of the internet. The website’s data protection policies only apply to the website and do not cover external websites nor cover the external activities of the users and the consequences the may arise. The website offers reasonable security measures to publish listings and interact with other website users. The website makes use of Javascript to encode user email address submitted as contact email to prevent the scanning of user email addresses through external software. However, email addresses that are published openly in the listing itself are not covered by these security features.
j. Right of withdrawal, update, provide or delete information: If users wish to add or update any information on the website or want to delete any personal information submitted to the website or cancel any services users may contact: support[at] Questions regarding data privacy and protection should be addressed to the same email address. Each request will be considered on a case by case basis taking into account the Policies in relation to the particular service to be cancelled and the obligations to retain certain data. Information that users have published such as names e.g. business names may continue to be publicly visible even after the user’s account has been removed or a Pro business plan has been cancelled. Personal information provided to the web site may be requested for deletion provided that the information is not needed for a running transaction or is not lawfully required for keeping. If the user has provided the relevant permission for the transmission of personal information to a third party the user may at any time cancel or withdraw this permission. Information regarding all personal information saved on the website may be provided on request and free of cost. Users have the possibility of easily editing/correcting of erroneous data and/or requesting removal of erroneous and non-current data at any point. For more information on editing or removing erroneous data please see the Help page.

3. Liability, copyright, general, statutory provisions

a. Liability for content: The content of the website is delivered with utmost diligence and care possible. However, it cannot be guaranteed the accuracy, completeness, integrity and actuality of the content cannot be guaranteed. In cases of declaration of violation of rights, the concerned content will be removed at the soonest possible time.
b. Liability for links: The website contains links to external websites over which the website has no control. Thus, we cannot be held accountable for the content of those third party websites and the consequences that may arise from the existence of such links on the website The users, operators or providers of the external websites mentioned are responsible for their content. As a small team it is simply impossible to review all content of the linked-to websites concerning possible violation of rights at the point of publication. Some illegal content may not be recognisable at the point of publication. A constant and permanent monitoring of the links included on the website without concrete indication and necessity is deemed unreasonable and infeasible. However, in cases of declaration of violation of rights, the concerned links will be removed at the soonest possible time.
c. Copyright: The content and text published by third parties on the website are subject to the copyright law in the location of the legal entity named further above on this Policies page. The duplication, revision, dissemination and all forms of usage of content beyond the copyright limits require a written approval of the respective author and/or content creator. Downloads and copies of the aforementioned content is only allowed for private and non-commercial use. If the content posted on the website did not come from the website operator herself, third party copyright rules shall apply and users should mark third party content as such. Should there be any copyright infringement on the website, kindly contact and provide the corresponding evidence. You may write an email to support[at] or use the contact page. In cases of declaration of violation of rights, the concerned content will be removed at the soonest possible time.
d. In general, users can update and change personal data at any time under "My profile" on the user dashboard. Users can also adjust their email settings and frequency of communication. See more information on how to edit/update a listing on the Help page.
e. Should the Forum partner with or be acquired in full or part by a third party, may have to merge user information to use, store and process as appropriate.
f. From time to time, it is necessary to update the content of the Privacy Policy. The updated version of the Privacy Policy will also be published on this Policies page. The updates are considered to have taken effect when the user accesses the website It is the responsibility of the user to stay up to date with the changes and updates of the Privacy Policy.
g. Should any provision of the Privacy Policy be invalid, missing or incomplete, the remaining provisions shall remain unaffected and valid. Users agree the Privacy Policy survives and remains valid as if the invalid, missing or incomplete provision or parts of it were not included in the Privacy Policy from the start. whishes you all the very best!


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