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“Unprofessional telling a client they don't know what their 10yr old urn looked like. Destroy plaque then deny it. Replaced it with a really out of date one said it was always there once removed they were proven wrong”
“Very bad customer service, not ready to take any feedback. More attention is given to the people turning up without any appointment. So always in hurry and you may end up paying a lot for 10 mins job.”
“Absolutely abysmal service. Doesn't listen and is very disorganised. Appears to have no administrative support so you'll be paying her excessive hourly rate so she can type poorly written emails and double book your appointments. I realise that she already has a poor reputation in Nelson (and now NZ) but my review is entirely based on her substandard service which is, quite frankly, unprofessional. AVOID at all costs. NB - she's created another profile to dodge poor feedback so reposted here”