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Expert Turf

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Bad customer service

“I came to the kitchen department on Sunday 17 March to get a quote for a new kitchen. There was a middle age woman sitting behind the terminal and two other staff gentlemen next to her. I asked her: Hi, are you busy? She said; Yes.. Then I was waiting for her to call someone to help me, but she didn't she just started to chat with her two colleague while I was waiting. Eventually I left> It was a multi thousand-dollar potential deal and she just dropped it by her reckless attitude.”

Horrible. Awful

“The WORST customer service I have ever experienced in my life!! Staff were rude, uninterested in helping me or providing a solution to my problem, and had a don’t care attitude!! I had to get the POLICE involved to get the product I ordered that they refused to give me!! I will NEVER NEVER EVER EVER go back there!! My advice: go elsewhere or contact Spark online. The call centre staff were lovely and tried to find a solution for me by calling the store, to no avail. Steer clear of them!!”

Playing loud music and obscene language.

“Play loud music, then yell & swear at each other. Would not recommend if you have children or older people around. Made a complaint, they started making unnecessary loud noises (banging & crashing) , like a temper tantrum child.”

Bad

“Terrible service from an extremely rude man who tried to rip us off by taking us the long way home and who didn’t like being challenged about it. Will ever use again.”

Takes advantage of young people

“Do not recommend at all. Very disappointed that he did work that was not asked for, admitted it and then refused to accept any wrong doing. This is taking advantage.”